We're
Hiring!

Tech Support Specialist

At Countryside, we believe technology can be a powerful tool to help people grow in their relationship with Jesus. We're looking for a Tech Support Specialist who shares our passion for pursuing Christ and wants to use their technical skills to serve others. This team member will help support staff and ministry teams with tech needs and help create a seamless experience so that nothing stands in the way of people connecting with Jesus.

Who are we looking for?

You’ll need a kind and patient personality, because you’ll be the go-to person when the computers and other technology are acting up. You gotta love helping people—especially when technology is being uncooperative—and making them feel confident and cared for while you get them back up and running.

You’ll collaborate with staff and volunteers, jumping into projects where tech plays a supporting (but critical) role. You’ll also be the friendly face behind maintaining our systems, and helping make sure our church-wide tech initiatives run smoothly.

If you can explain things clearly—whether you’re talking to someone who was born with a smartphone in hand or someone who still thinks the cloud is in the sky—you’re our kind of person. Bonus points if you can spot a cable that’s out of place or know the difference between a reboot and a refresh without Googling it.

You gotta be a team player. God’s mission for us involves a lot of moving parts, and technology supports almost every one of them. So being able to use (and teach others how to use) software, hardware, and the occasional mystery gadget—that’s just part of the fun. We’ll provide the training, but bring your curiosity and a desire to help people thrive.

If you can switch gears between solving a stubborn tech issue, laughing through a troubleshooting session with a teammate, and offering calm reassurance to someone who can't get the printer to work, then we’d love to talk with you…because you might be a great fit on our team.

Here are a few of the finer details below…
PREREQUISITE QUALIFICATIONS:
  • Church Membership: Must be a member or become a member of Countryside Church
  • Experience: 2 years experience in the field preferred, or a strong comfort level with technology and a willingness to learn new systems quickly

TECH SUPPORT & TROUBLESHOOTING
  • Be the friendly first responder to tech support requests on Sunday mornings and Wednesday nights
  • Help troubleshoot software, hardware, and audiovisual issues (with a calm, can-do attitude!)
  • Keep a log of common tech issues and solutions to help others down the road

SYSTEMS & EQUIPMENT MAINTENANCE
  • Ensure tech in shared spaces (like classrooms and worship areas) is functional and up to date
  • Help coordinate repairs or upgrades when systems need a little TLC

TECH TRAINING & COMMUNICATION
  • Help staff and volunteers feel confident with our tech by providing one-on-one training

COLLABORATION & SPECIAL PROJECTS
  • Jump into seasonal or event-based tech projects (like VBS, livestream support, or community events)

WORK SCHEDULE:
  • Fixed Schedule on Wednesdays (5-6:30pm) and Sundays (8am-12pm)
  • Up to 10 additional hours during church office hours, Monday - Thursday
  • Part-time position, up to 15 hours per week
  • Work will be completed on-site